crazytiger838
December 09, 2022
"Quick Response"
I got a fast reply to my inquiry, appreciate the quick action!
MichaelPeck
December 05, 2022
"Lack of Support and Communication!"
I created an account on Bit4You and attempted to transfer funds to my cold wallet. After waiting for several days, they suddenly canceled the withdrawal without replying to my support tickets. They just marked it as 'Handled,' which forced me to send the money back to my bank.
It's quite strange, and there's no one available to talk to! Totally outrageous.
CathyCampbell
November 29, 2022
"Fast support"
Fast support
PhyllisNguyen
November 10, 2022
"Awesome Support Team"
Bit4you offers excellent customer assistance. I definitely suggest checking out what they provide.
zsavon2
November 07, 2022
"Top-notch app"
This app is fantastic! The services are great, and I've been using it for 2 years now. It always provides us with excellent chances for new investments. Big thanks to BIT4you!
youngvaneee
October 21, 2022
"Quick Resolution of My Issue"
I really appreciate how fast they dealt with my problem and got it sorted out. Super grateful for the assistance!
NaomiCarroll
October 12, 2022
"Top-notch in my opinion"
Top-notch in my opinion. Always ready for some solid support and actually there in Brussels. Appreciate the straightforward approach you provide! RLE
whitecat708
September 27, 2022
"Fantastic Assistance"
I had a bunch of queries regarding the recurring payments, and they were addressed in a very professional manner. Super helpful!
crazygorilla543
September 07, 2022
"Bit4You Stops a Scam in Its Tracks"
I gotta say, I’m really grateful for Bit4You’s watchfulness. They quickly thwarted a scam that I fell victim to. Right away, I reached out via email and phone, and they helped me put in place the best measures to secure my wallet. Big thanks to the support team at Bit4You!
Debbie.Steward
September 01, 2022
"Great shopping site"
Great shopping site! I encountered a glitch in the 'My position' section while purchasing BTC. I reached out to the support team via email about the issue, and within a day, they fixed it. Big thanks to the crew for their prompt response and professionalism!
JohnnyHawkins
September 01, 2022
"ATOM Staking Issue Resolved"
I lost my ATOM position after I started staking... Got in touch with support, and everything's all good now.
Deann.Beck
August 20, 2022
"I can't get into my account because of my..."
I can't get into my account because of my own foolishness. They managed to restore my access in just a few minutes.
LeroyWright
June 27, 2022
"A Few Years of On-and-Off Use"
I've been using this service intermittently for a couple of years. While I'm not a huge believer in Cryptos overall, I've given them a shot a few times. Most of the time, about 90%, the platform has functioned as it should (placing orders, checking history, managing protections, and transferring funds).
However, there was one time when I had a pretty frustrating experience. My orders didn’t fully appear in either 'Position' or 'Open Orders' and seemed to disappear for nearly 10 hours. The history wasn’t updating either.
Fortunately, it didn’t hit me financially, but it made me think—if I had put a lot of cash in during one of those notorious Crypto crashes, it could've been a whole different ballgame. The next day, Support reached out with some advice on what I could’ve done differently, but that didn’t really match what I went through, so it just makes me more cautious moving forward.
Overall, 90% of my time with this platform has been good. Sure, bugs can pop up, but what do you do then? It’s tough to prove anything, and there’s no clear indication of insurance or anything like that.
So, I’m giving it 4 stars since it gets the job done, but I think it needs to keep improving. One star off for that one rough patch.
MarshallBennett
June 22, 2022
"Encountered a stressful problem highlighted on a..."
Faced a tough situation brought to attention on a Saturday, and they got back to me on Sunday. The issue was sorted out in just 2 days. Communication was super smooth and straightforward. Much appreciated!
"Support for API"
I had a query regarding the API, and the response was quick, clear, and well-documented. Awesome!